We take special care in making sure all our products go through a strict quality control process. If however you run in to defects relating to manufacturing process within three years of your purchase we will replace the item free of charge to you.
Avocado Decor warrants to you, the original purchaser of this new Avocado Decor-branded product (“Product”), that the Product shall be free of defects in the original manufacture of the material or workmanship for a period of three (3) years from the date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in Canada online at www.avocadodecor.com or from an Avocado Decor authorized retail store.
How long does the coverage last?
The Warranty Period lasts for 3 years (1,095 days) from the date you purchased the Product. Your purchase date is printed on the packing slip you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by our Customer Care team or by an authorized retail store personnel, Avocado Decor will replace the Product at no charge. Products replaced under this warranty become the property of Avocado Decor and are not returned to you. This warranty lasts as long as you own your Avocado Decor Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product from Avocado Decor's online web site (www.avocadodecor.com), email your original receipt and a picture of the defect on the rug to firstname.lastname@example.org. We will then ask you to send us the defective Product. If you purchased the Product at an Avocado Decor authorized retail store location, please take your original receipt and the Product to the point of purchase. Ensure that you put the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.
Where is the warranty valid?
This warranty is valid only in Canada at Avocado Decor authorized retail stores or websites to the original purchaser of the product in the province or territory where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
- Customer instruction/education
- Set up adjustments
- Cosmetic damage
- Damage due to weather, lightning, and other acts of God, such as flooding
- Accidental damage
- Modification of any part of the Product.
- Damage due to incorrect maintenance
- Attempted repair by any person not authorized by Avocado Decor to service the Product
- Products sold “as is” or “with all faults” or as "final sale" due to liquidation
- Loss or Theft of this product or any part of the product
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. AVOCADO DECOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. AVOCADO DECOR PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME PROVINCES AND TERRITORIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE OR TERRITORY TO TERRITORY.
Contact Avocado Decor:
For customer service please email info@avocadodecor or call 1-844-659-2289
©2021 Avocado Decor. All rights reserved.