Shipping & Returns
For our retail customers:
- Please allow 1-2 business days for in-stock items to ship
- Pre-order products will be shipped as soon as the product becomes available
- Returns are accepted for most items within 30 days from delivery date
- Sale items or gift cards are excluded from the return policy
- For more details, see our Shipping Policy and Returns & Exchanges
- Please allow up to 5 business days for in-stock items to ship with the exception of the weeks following a trade show and under extraneous circumstances.
- Pre-order products will be shipped with your next order as soon as the product becomes available
- Orders containing multiple packages will be shipped at the same time but may be delivered separately
- Returns are only accepted for defective items
- Shipping cost is calculated after your order has been packaged and the amount will be reflected on the invoice
- For information on how to apply for a wholesale account, see Wholesale
